A Program designed specifically to train Managers for MODERN OFFICES, INCLUDING THE USE OF SOPHISTICATED EQUIPMENT/COMPUTERS
The office is responsible for services essential to the smooth running of the entire enterprise of which it is part. The office and its personnel must be well managed so those services are rapidly and efficiently provided. That requires training, supervision and control of personnel and the machines and equipment, including computers, they use; and management of the communications network, the reception, the mailroom, cashiering, accounts work, stationery, and much more.
This very practical Program provides expert training on the most important duties of modern Office Managers, Administrators, and their subordinates.
Course Outline Summary
- Module 1- The Office and Management
- Module 2 - The Office Environment
- Module 3 - Office Activities and Responsibilities
- Module 4 - The Management of Personnel (1)
- Module 5 - The Management of Personnel (2)
- Module 6 - Office Machines, Computers and Telecommunications
- Module 7 - Forms and Business Documents
- Module 8 - Business Letters, Memoranda and Reports
- Module 9 - Dictating and Checking Letters, Outgoing Mail
- Module 10 - Incoming Mail, Meetings, the Reception
- Module 11 - Word Processing, Desktop Publishing, Computerisation
- Module 12 - Financial Matters
