Administrative/PA/Secretarial Duties

Designed to produce trained Administration Assistants, PA’s & Secretaries OF GREAT VALUE TO BUSY EXECUTIVES AND BUSINESSES

Knowledgeable, efficient administrative assistants, PAs and private secretaries are very valuable to the executives with whom they work, and to the enterprise as a whole; so they are in great demand and command good salaries and other benefits. The range of duties a PA/secretary might be called upon to perform can be wide, and can vary considerably from post to post - this Program provides essential training and knowledge about very many of them. Often a PA/secretary must ‘deputise’ for his or her executive in matters relating to office personnel; therefore this Program also teaches about the supervision of office personnel, and also about how to prepare for promotion to managerial posts.

Course Outline Summary

  • Module 1- The Personal Assistant and the Private Secretary
  • Module 2 - PA/Secretarial Work-Environments
  • Module 3 - Information, Records and Filing
  • Module 4 - Oral Communication, Forms and Business Documents
  • Module 5 - Business Letters
  • Module 6 - Memoranda, Reports, Telecommunications, Word Processing
  • Module 7 - Meetings
  • Module 8 - Incoming and Outgoing Mail
  • Module 9 - Reception Work, Visitors and Appointments
  • Module 10 - Money Matters
  • Module 11 - Supervision of Office Personnel (I)
  • Module 12 - Supervision of Office Personnel (2)

 Download Full Course Outline

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We seek to be the benchmark for the provision of professional training and consulting solutions in East Africa.

Tel +254 784777661
+254 (20) 2659865
info@masterconsultants.co.ke
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Mahiga Mairu Avenue,
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